Shopping & Ordering Information
Payment Options & Limitations
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Credit Cards Accepted- |
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AVS Compliance - In order to limit instances of fraud IMA uses an Address Verification System through Authorize.net. AVS compliance requires that the billing address exactly match the address of the cardholder (the name that appears on the credit card). A compliant address will be the identical address where the card statement is sent each month. Once the billing address is matched, IMA is able to ship to any address specified by the customer.
Limitations : None
Limitations : None
PayPal Accepted (not for all purchases)
Payments are accepted only on items which do not violate the PayPal user policy.
Limitations:
Google Checkout- Not Currently Accepted
Payments are accepted only for items that do not violate the Google Content policies.
Limitations :
Offensive Goods, products, or other materials that:Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors.
Defame or slander any person or groups of people protected from defamation or slander by applicable law (such as the protection afforded to the royal family in some jurisdictions)
Encourage or incite violent acts
Promote intolerance or hatred
Promote or support membership in terrorist groups or other organizations prohibited by law
Promote revisionist theories proscribed by applicable law
Contravene public morality
Weapons, Firearms, ammunition, and other items including but not limited to firearms, disguised, undetectable or switchblade knives, martial arts weapons, silencers, ammunition, ammunition magazines, BB guns, and tear gas.
Limitations :
Offensive Goods, products, or other materials that:
Checks & Money Orders Accepted by Mail Only
You may mail a check or a Money Order drawn in U.S. funds, with a list of item numbers, be sure include the shipping and handling charges. IMA ORDERS, 1000 Valley Road, Gillette, NJ 07933. Make checks payable to International Military Antiques. Personal checks are verified with your bank for available funds. We cannot accept two-party or counter checks.
Special Hand Select Information
Special Hand Select is an optional service provided by IMA, in order to ensure that a member of our trained staff who has knowledge of the item, its history, and typical condition will personally hand choose the original military antique you are purchasing. Our team will take into account any specific customer requests, then we will inspect the available stock and choose an item that most closely matches your request and/or is in the best overall condition. By choosing special hand select a service a fee of approximately 10% of the item cost will be added to your order. This service fee is non-refundable in the event of a return for refund, but will be honored in the event of an exchange.
What we promise Stock Availability Information
If an item is listed on this website as "IN STOCK" it is available for purchase. Our website keeps real-time inventory so you can be assured that the items you want are in stock and ready to ship. Out of stock items are listed as "OUT OF STOCK" and are quickly removed from our website and therefore will not be located in a website search. Be advised that some larger or more specialized items like parts sets and display guns sometimes take a few days to prepare and therefore may not be available for immediate shipment. Very occasionally mistakes happen and due to human error an item might be listed as available even when it is not. Events like this very rarely occur, but we thank you in advance for your patience and understanding.
Purchasing Original Military Antiques from IMA
Every item listed on our website is listed as “Original” or “New Made”. Original items are sometimes referred to as Military Antiques, Military Collectibles, or simply Militaria. New Made items are sometimes referred to as Replicas or Reproductions. The condition of New Made items is always the same; while the condition and sometimes features of Original Items vary greatly.
We display multiple images and write detailed descriptions of the products we sell in order to provide the customer with as much information as possible so you know what to expect when you open the box. However, unlike eBay or other auction websites most of our original antique items are not one-of-a-kind. Meaning the images you are viewing will not be the exact item that you will receive when you place your order. The images will, however, represent a typical example. In fact, the photos of products displayed on the website are never the very best examples of what we have. We make a concerted effort to photograph average examples of each product. This way, you can expect to receive an item that is at lest as good as the one photographed, unless specified otherwise. The only time you will get the exact item photographed is when an item is listed as “one only” or “one-of-a-kind”.
However, because so much of what we sell is original antique merchandise there will be some differences between anything photographed and what you receive. Differences are generally minor and can include; markings, dates, size, color, overall condition and more. In an effort to avoid returns, please help us determine what you want by describing your preferences by using the special select comment filed when ordering (when choosing the option Special Hand Select Service). You may also use the “comment field” at order checkout if you do not opt for the special hand select service. We always make our very best effort to satisfy your needs, but there are no guarantees, which is why we have a 5-day return policy, please click here to view the IMA Return Policy.
We display multiple images and write detailed descriptions of the products we sell in order to provide the customer with as much information as possible so you know what to expect when you open the box. However, unlike eBay or other auction websites most of our original antique items are not one-of-a-kind. Meaning the images you are viewing will not be the exact item that you will receive when you place your order. The images will, however, represent a typical example. In fact, the photos of products displayed on the website are never the very best examples of what we have. We make a concerted effort to photograph average examples of each product. This way, you can expect to receive an item that is at lest as good as the one photographed, unless specified otherwise. The only time you will get the exact item photographed is when an item is listed as “one only” or “one-of-a-kind”.
However, because so much of what we sell is original antique merchandise there will be some differences between anything photographed and what you receive. Differences are generally minor and can include; markings, dates, size, color, overall condition and more. In an effort to avoid returns, please help us determine what you want by describing your preferences by using the special select comment filed when ordering (when choosing the option Special Hand Select Service). You may also use the “comment field” at order checkout if you do not opt for the special hand select service. We always make our very best effort to satisfy your needs, but there are no guarantees, which is why we have a 5-day return policy, please click here to view the IMA Return Policy.
